About us

Nativ is building the AI-native orchestration layer for industrial operations. Our initial product focuses on order processing across Customer Service and Supply teams - an area that remains largely manual, fragmented across emails, EDI, and customer portals, and deeply inefficient. Today, companies still process thousands of B2B orders every day, representing millions in value, through sub-optimal workflows. This process is ripe for automation, and we believe the space is on the verge of a major transformation.

Using AI, we help operational teams collect, understand, and secure customer orders before they reach the ERP. And automate at scale their operations.

Our long-term ambition is to become a true Operating System for industrial workflows.

We’ve just closed a pre-seed round with top-tier VCs and are now entering a critical phase: structuring our go-to-market, accelerating traction, and iterating closely with our first customers.

The Role

You'll join as our founding Forward Deployed Engineer - the person who turns a signed customer into a live, trusted, in-production deployment inside some of the largest industrial companies in Europe. You'll sit at the intersection of engineering, product, and customer strategy: embedded with our customers' Customer Service and Supply teams, building the integrations and workflows that make Nativ work in their real environment, and carrying everything you learn in the field back into the core product.

This is a hybrid deployment engineer / deployment strategist role. You own the customer outcome end-to-end - from scoping the problem on-site, to shipping the integration, to making sure the value actually lands and renews. Your responsibilities look a lot like those of a hands-on startup CTO for each account you run: small team, high stakes, full ownership.

Because you're one of our first hires, you'll also define how this function works - the deployment playbook, the implementation standards, and the feedback loop between the field and the product team are yours to build.

On a typical day you might:

• Own deployment at the client – lead kickoff and discovery on-site, scope the solution against real workflows and data, plan the implementation, and drive the project from pilot to production against clear timelines and success criteria.
• Build the integrations that make it real – connect Nativ to customer ERPs (SAP S/4HANA), EDI, SFTPs, APIs, and portals; write production code to handle their data, their edge cases, and their compliance constraints.
• Manage the customer relationship – be the trusted technical owner our customers rely on, run recurring business reviews and check-ins, handle escalations, and turn a successful pilot into an expanding, renewing account.
• Close the loop with product – translate what you see in the field into reusable features and product requirements, and contribute directly to the core platform when a customer need should become a product capability.
• Set customers up for success – design evals and guardrails for their use cases, train their teams, and manage change so adoption sticks after go-live.

Our Tech Stack

• Backend: A mix of Python and Typescript with PostgreSQL on the AI, harness & data side; Ruby/Rails on the platform side.
• AI/ML: AWS Bedrock, LangChain/LangGraph, vector databases, prompt engineering, evals
• Integrations: SAP S/4HANA, Infor SyteLine, EDI, SFTP, REST APIs, customer portals; structured, semi-structured & unstructured data (emails, PDFs, Excel)
• Infrastructure: AWS, Kubernetes, GitHub Actions
• Monitoring: Langfuse, Sentry, HyperDX

(Our stack evolves based on what solves problems best – you'll help shape these decisions)

What We're Looking For

Hard Skills